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FAQs

Are your tours wheelchair accessible?

Whilst we have the ability to transport wheelchairs on our vehicles, we unfortunately do not have wheelchair access on our vehicles. Our vehicles have two small steps to board the vehicle, so provided you have the ability (or assistance) to board the vehicle then we would be able to accommodate you on the tour.

What is your tour refund policy?

Any bookings cancelled more than 72 hours prior to the commencement of the tour will be entitled to a full refund. Due to scheduling and booking commitments required with other venues, any bookings cancelled less than 72 hours prior to the start time will not be eligible for a refund. Guests who do not arrive…
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What is the difference between a Tour Guide and a Bus Driver?

A good Tour Guide is somebody who knows how to make your day extra special. They are knowledgeable, providing anecdotes, historical and factual information throughout the day. They make the day entertaining and ensure that everyone has the absolute best experience possible. They have a great attention to detail and make sure that the tour…
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What is a WSET accreditation?

WSET stands for Wine & Spirits Education Trust and their qualifications are recognised globally as the international standard in wine and spirit knowledge. The courses are designed for professionals and enthusiasts who have a passion for wines and spirits. In the last academic year more than 85,000 candidates sat a WSET exam in over 70…
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What does your VIP Swan Valley Wine Tour offer comparatively to other wine tours?

In a word, ‘quality’. Our tour caters to people who want to have an exceptional experience on the day. We include a private behind-the-scenes winery tour that gives our guests a better understanding of the wine making process so they can appreciate the effort that goes into making every bottle of wine and what makes…
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Why choose Best of Perth Tours over other companies?

Speaking as a tourist, I know that I want my tour to be something to remember for all the right reasons. You want to be able to look back on the day as a great memory, knowing that you had the very best experience possible. We are and will always remain a boutique, small group…
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